Refund policy

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

Print on demand items cannot be returned.

To start a return, you can contact me at GykinArt@outlook.com If your return is accepted, you can send your item to the address provided. Please note I do not pay for postage upon a return.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact me for any questions at GykinArt@outlook.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like Print on demand orders, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
All items are made to order and processing time is between 1-14 days so please contact me GykinArt@outlook.com if you wish to change a product as there might be time to change  it. If your order has already been dispatched then you will need to return that order before a new order can be sent out.

Refunds
We will notify you once I have received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.